St. Mary's University
  • 14-May-2018 to 08-Jun-2018 (CST)
  • Residence Life
  • San Antonio, TX, USA
  • TBD
  • Salary
  • Full Time

Competitive Pay; Generous vacation, sick, & holiday benefits; Excellent health & welfare benefits with 100% tuition assistance available.

The Residence Life Coordinator for Housing and Operations is a full-time, 12 month, live off position. This position provides leadership in development and maintenance of an environment that promotes the University's mission and Catholic and Marianist charism through the coordination of housing operation functions including, but not limited to, management of the University's student housing software to facilitate room assignments and associated processes; on-going data management and reporting to inform strategic and operational decision-making; and maintenance and renovation of residential facilities. This position serves as a liaison between the Office of Residence Life and primary campus partners such as Facilities Services, Business Office, Admission, Center for International Programs, etc.



Operations duties:

  • Coordinate the University's multi-phased room assignment processes to include hall configurations for resident students (new and returning) for fall, spring, and summer housing.
  • Respond to departmental needs and manage administrative projects under the supervision of the Assistant Director of Residence Life including, but not limited to, housing selection, assignments, billing, and report generation.
  • Manage student housing software solution (StarRez) software to register, assign, bill and track housing and meal plans for all residents; to include training of departmental staff on the same to assure optimal student experience.
  • Maintain appropriate and timely communications with students concerning their applications, room assignments status, and roommate(s).
  • Maintain official rosters and room lists, assignment cancellations/withdrawals, room changes, and all official housing occupancy records with StarRez housing management system and Banner enterprise system.
  • Coordinate with student housing software solution (StarRez-StarCare) and University Information Services partners, as appropriate, to resolve issues and update the housing portal each academic year for all semesters.
  • Coordinate the inventory and room inspection process through StarRez, to include standardizing damage charges and assuring a timely billing process.

Housing Administration:

  • Maintain frequent and comprehensive communication with Facilities Administration personnel regarding residence hall maintenance and renovation projects.
  • Assist with recruiting, training, supervising and evaluating Office of Residence Life student employee(s).
  • Perform research to support equipment purchasing, planned renovations, and furniture replacements in University residential facilities.
  • Participate in University, divisional, and Office of Residence Life departmental meetings, programs and events.
  • Assist with opening, closing and securing of the residence halls at the beginning and end of each semester and during holiday periods.
  • Demonstrate ability to effectively and accurately manage administrative responsibilities.
  • Perform other duties as assigned.


EDUCATION: Must have a Bachelor's degree required; Master degree preferred with a degree in student development, higher education, counseling, religious studies or related field preferred.



  • 2-4 years of full-time related experience in an institution of higher education, preferably in an office of Residence Life.
  • Knowledge of Microsoft Office Suite, as well as demonstrated knowledge of Banner and StarRez, or an equivalent housing management software system preferred.
  • Prior experience working with college students, university residence hall facilities, and housing software solutions is strongly preferred.
  • Proficiency in/knowledge of Spanish language and experience living and/or serving in Latino/Hispanic communities is preferred.
  • Excellent administrative, communication (written and verbal), interpersonal, presentation, organizational and problem-solving skills are essential.
  • Must have proficiency in English and spelling, proficient with technology to support operation, accurate word processing, and ability to operate office equipment, personal computer and utilize office software.
  • Must be able to work some nights and weekends.


WORK ENVIRONMENT: Ability to work with students, faculty, and administrators and staff effectively. Position will require daily interaction with individuals and groups of students.  Should have the ability to be flexible in every aspect and able to respond to any situation quickly and adequately.  Must have the ability to balance simultaneous projects without loss of efficiency in a multi-tasked environment.  Be a self-starter, energetic and able to meet deadlines. 


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift up to 25 pounds and possession of a valid driver's license for recruitment-related travel is required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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