St. Mary's University
  • 04-Oct-2019 to 18-Oct-2019 (CST)
  • Business Office
  • San Antonio, TX, USA
  • $14.42hr to $15.38hr
  • Hourly
  • Full Time

Competitive Pay; Generous vacation, sick, & holiday benefits; Excellent health & welfare benefits with 100% tuition assistance available.

This position is responsible for support of all office staff and the day to day operations of the student accounts and for handling cash transactions, depositing funds, supporting student account maintenance and performing billing activities to ensure accounts receivable levels are processed in accordance with established university goals and objectives. Additionally, oversee student account collections, reconciliation and reporting of billings in accordance with university policy and procedures.




  • Provide guidance to department staff in handling difficult or complex problems
  • Processes invoicing, student refunds and collections
  • Processes the tuition payment plans and performs collection efforts
  • Advise students regarding their payment options and financial policies
  • Bills and collects payments from third party agencies for all accounts receivables
  • Updates data entry appropriately for maintaining and tracking systems for timely billing and collections
  • Track and maintain student receivables to ensure prompt payment of outstanding balances
  • Performs student account maintenance activities to include account reviews, verify account clearances, apply payments, and perform account adjustments as deemed necessary and by approved business practices
  • Interact with internal and external auditors and participate in auditing projects
  • Prepares, reviews and analyzes accounts receivable reports
  • Assists in training employees on an on-going basis
  • Supervise and train student workers on an on-going basis
  • Work extended hours and weekends when deemed necessary
  • Perform other duties and responsibilities as assigned



EDUCATION: Associates Degree or higher required.




  • Minimum of two years experience in accounts receivable environment
  • Minimum of two years experience in a customer service related environment
  • Minimum of two years experience working in a higher education environment (An equivalent combination of education and experience may be considered)
  • Experience with Banner preferred
  • Experience with Perkins Loans collections preferred



  • Thorough understanding of all Business Office terminology, activities, policies and procedures preferred.
  • Able to use knowledge and good judgment to complete tasks that varies in nature and complexity.
  • Must understand sequences and interconnection with other processes.
  • Expected to resolve problems in recurring assignments in accordance with training and experience.
  • Ability to maintain confidentiality for all business transactions.
  • Bilingual a plus
  • Knowledge of financial aid terminology and the processes for awarding financial aid to student's
  • Proficient with Microsoft Office Products including Excel and Word is required; personal computer and software applications with proficiency in word processing, spreadsheet and database
  • Knowledge of account receivable, cashiering, and billing methodologies and business practices
  • Ability to effectively organize and establish priorities.
  • Excellent communication skills and ability to effectively and professionally communicate with students, parents and third-party customers regarding student accounts
  • Ability to maintain concentration and attention to detail while working in a high volume production environment accustomed to meeting deadlines and goals
  • Ability to work effectively on a team
  • Excellent negotiation and problem-solving skills.
  • Must clear and maintain a favorable background investigation and clearance 


PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand and/or sit; and occasionally required to bend and squat, especially in preparation for registration periods/high volume transaction periods. The employee must occasionally lift and/move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


WORK ENVIRONMENTS: Busy office environment with moderate pressure to meet deadlines and continuously dealing with the public through multiple forms of communication.

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